Technical Assistance Service
Availability and speed
All our machines are delivered with a comprehensive technical manual, which provides a technical description of the machine and its maintenance recommendations. By following these recommendations you can guarantee the optimum operation and correct conservation of the machinery.
In addition we deliver a list of parts that might be susceptible to breakdown or replacement during the first two years of life of the machine. This set of spare parts can be bought at the same time as the machine if required. All the articles are correspondingly referenced and are made by brands with recognized prestige in the sector.
We are happy to deal with any requests for spare parts from our clients, regardless of the age of the machine.
Our SAT department offers three types of contracts which can be combined according to your specific needs:
24-hour technical helpline
Maximum availability – 24 hours a day, 365 days a year
Safekeeping of Spare Parts
Delivery of the affected element within the agreed deadline
Interventions charged by hours of labour and the parts to be repaired
Whatever your industrial design or requirement may be, we can help you to optimize it
Our consultancy department places a team of highly qualified professionals at your service to help you find the ideal solution to your specifications and expectations.
At Teymasa we offer a consulting service for production departments. Many times there is no need to acquire new machinery but rather making existing machinery more efficient, redesigning processes and optimizing own resources.
International presence and service
Mass production lines with no interruptions
Maximization of useful life